We build our campers to last, and warranty issues rarely come up. If one does, we'll make it right.
What's covered
Your camper is covered against manufacturing defects, and if a part proves to be defective during the warranty period, we'll repair it.
| What | Covered for |
|---|---|
| Manufacturing defects | 1 year from the date of installation |
| Basic frame structure | 5 years from the date of installation |
| Flexible sidewalls | 5 years from the date of installation |
| Appliances | The appliance maker's own warranty |
The warranty covers the original owner only.
What isn't covered
- Damage or malfunctions caused by misuse, negligence, alteration or accident
- Incidental or consequential damages
Apart from what's described here, there are no other express warranties.
Getting warranty service
All warranty service and repairs are done at our service center:
All Terrain Campers, Inc.
4391 Pell Drive, Suite E
Sacramento, CA 95838
1 (800) 446-1003
Please call us first to describe the problem and set up a time. Bring your original warranty card, completed when your camper was installed; we need it to provide warranty service.
Taking care of your camper
A little care keeps your camper in top shape: pop the top at least once a month, wash it twice a year with mild soap and treat it with 303 Aerospace Protectant, and always push the liner corners in from the outside when you lower the roof. Never use petroleum-based cleaners on the soft walls. See caring for your pop-up camper for more.
Questions?
Call us at 1 (800) 446-1003, or send us a message.